Andrew MILLER

Do you hear my accent? Non-native speakers & conflict in the workplace

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Professor Jimena Ramirez speaks about some of the research she has co-authored on the perceptions of employees working in their second language (non-native speakers) and particularly the way they experience and react to situations of conflict in the workplace. Previous studies have explored the perceptions of native speakers, and the biases they have towards people … Do you hear my accent? Non-native speakers & conflict in the workplace

Workplace automation: why some employees aren’t more afraid of losing their jobs…

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In their article “Anxiety buffers and the threat of extreme automation: a terror management theory perspective”, Professors Frank Goethals and Jennifer Ziegelmayer studied how employees react to a potential or perceived threat of losing their jobs to new technologies such as artificial intelligence or robots.

How to create real sustainable value in companies

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In this episode of Changemaker stories, François Maon, professor of strategy & sustainability, discusses the development of corporate social responsibility (CSR) and ways of measuring and certifying CSR. He also discusses the steps organizations can take to create sustainable value in the long term.

Copyright and cultural heritage in the digital era

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In this video Cristiana Sappa, Professor of Business Law, speaks about some of her recent work on copyright and cultural heritage. She has studied the 2019 EU Directive on copyright and related rights in the Digital Single Market.  This directive – which is (being) transposed in the national laws – aims to favor the creation … Copyright and cultural heritage in the digital era

After Bolsonaro supporters’ siege in Brasilia, Lula must reunite society – and his approach could not be more different than his predecessor’s

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On 8 January, thousands of supporters of Brazil’s defeated former president, Jair Bolsonaro, stormed the country’s Congress, Supreme Court, and presidential offices, rallying against what they falsely claim was a rigged election. The scenes, which took place almost exactly two years after the US Capitol attack on 6 January 2021, when thousands of Donald Trump backers … After Bolsonaro supporters’ siege in Brasilia, Lula must reunite society – and his approach could not be more different than his predecessor’s

How salespeople can leverage social media to boost sales performance

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In an increasingly competitive sales environment, salespeople must be abreast of advancing technology, especially in our digitalized world. Professor Deva Rangarajan (IÉSEG) explains how incorporating social media into every salesperson’s tool kit and using it in the right ways can be integral to success. Based on an interview with Professor Deva Rangarajan on his paper … How salespeople can leverage social media to boost sales performance

[Part 2] IÉSEG Faculty outline some business trends to follow in 2023

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From the metaverse to the circular economy and trends impacting financial management or quantum technology, four members of faculty outline their views on some of the key issues they are looking out for in their fields in 2023. In the first article in this series, four faculty members highlighted their views relating to the commodity … [Part 2] IÉSEG Faculty outline some business trends to follow in 2023

[Part 1] IÉSEG Faculty outline some business trends to follow in 2023

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From corporate strategy to commodity prices and the legal trends impacting business, four members of faculty outline their views on some of the key issues they are looking out for in their fields in 2023. In the second article in this series, four other faculty members will highlight their views relating to the metaverse, the … [Part 1] IÉSEG Faculty outline some business trends to follow in 2023

Developing a seamless shopping experience across online and offline platforms

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In this video, Professor Helen Cocco , speaks about her research with colleague, Nathalie Demoulin, on developing seamless customer shopping journeys across different shopping channels (online and offline). Seamlesss shopping “Retailers often make big investments to provide smooth experiences for their customers and to perform better against the competition. We interviewed both customers and retailers … Developing a seamless shopping experience across online and offline platforms

Increasing employee commitment and job satisfaction with reduced work load arrangements

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Employees increasingly want a better work-life balance and organizations wanting to retain talent have to meet this need. One way to achieve this is reduced load work arrangements. Professor Elise Marescaux explains how to make these work for both employees and employers. Based on an interview with Professor Elise Marescaux on her paper “Exploring the … Increasing employee commitment and job satisfaction with reduced work load arrangements