AI & Sales: greater efficiency, but what about the human touch?

According to Gartner (2023), AI is expected to fulfill 60% of sales tasks by 2028. Nevertheless, many salespeople and companies find it hard to discern how AI improves their decisions and practices. Currently, various digital applications exist to aid salespeople with specific steps in the sales process. For instance, there are AI tools that will … AI & Sales: greater efficiency, but what about the human touch?