Andrew MILLER

Developing a seamless shopping experience across online and offline platforms

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In this video, Professor Helen Cocco , speaks about her research with colleague, Nathalie Demoulin, on developing seamless customer shopping journeys across different shopping channels (online and offline). Seamlesss shopping “Retailers often make big investments to provide smooth experiences for their customers and to perform better against the competition. We interviewed both customers and retailers … Developing a seamless shopping experience across online and offline platforms

Increasing employee commitment and job satisfaction with reduced work load arrangements

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Employees increasingly want a better work-life balance and organizations wanting to retain talent have to meet this need. One way to achieve this is reduced load work arrangements. Professor Elise Marescaux explains how to make these work for both employees and employers. Based on an interview with Professor Elise Marescaux on her paper “Exploring the … Increasing employee commitment and job satisfaction with reduced work load arrangements

How can companies create more sustainable supply chains?

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Faced with increasing pressure from consumers and other stakeholders, and the challenges caused by the global pandemic or energy crisis, there has been increasing focus on the sustainability and resilience of companies’ supply chains and management of logistics. We spoke to two IÉSEG faculty members, Verena Ehrler and Ronald McGarvey , about the pressures on … How can companies create more sustainable supply chains?

How does copyright effect the production & management of literature and art?

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“Literature and art are the backbone of cultural production, and the most traditional form of expression of ideas”, explain Professor Cristiana Sappa (Professor of law at IÉSEG) and her co-editor Enrico Bonadio (City, University of London in the UK) in the introduction to the new book on “The subjects of artistic and literary copyright” (Edward … How does copyright effect the production & management of literature and art?

Climate change & environmental action: What are the views and expectations of young people?

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Two companies, Veolia (environmental services) and Elabe (research & consultancy,) have just published their first global opinion survey on the topic of ‘ecological transformation’. The aim of this survey is to assess the level of acceptability of ecological & environmental solutions and to analyse the obstacles and levers for action to accelerate this transformation across … Climate change & environmental action: What are the views and expectations of young people?

Empowering refugees through entrepreneurial training programs

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In this video, Professor Farah Kodeih from IÉSEG School of Management speaks about some of her recent research that looked at how a local NGO supported Syrian refugees in their efforts to rebuild meaningful lives and become less dependent on aid. Training program to help refugees set up small businesses Together with her coauthors Henri … Empowering refugees through entrepreneurial training programs

The banking system and the role of trust

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What role does trust play in the relationship between the French and their banks? Jérémie Bertrand, professor of finance at IÉSEG, takes stock of the situation. Why is trust important in the banking system? Confidence is essential because we are dealing with their core business: asset transformation. A bank will transform short term deposits, which … The banking system and the role of trust

Liberated companies: the challenge of a climate of trust

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Hierarchies that are too rigid, supervision that is too strict, top down approaches… For employees, working with confidence is not always a matter of course – hence the idea of liberating companies in order to encourage initiative-taking. “A liberated company manages to challenge traditional hierarchical practices,” explains Catherine Archambault, teacher and researcher at IÉSEG. Read … Liberated companies: the challenge of a climate of trust

Educational interventions in developing countries and the children left behind

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In this video, Professor Juan Munoz-Morales speaks about his research* which looks at the evaluation of learning in developing countries (educational interventions), and the importance of addressing the diversity of students to better design policies that promote their well-being and ability to learn. Over the last decades, the number of children enrolled in schools in … Educational interventions in developing countries and the children left behind

Making decisions in an uncertain world: bridging theory & practice

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The impact of the ongoing energy crisis, climate change, the Covid 19 pandemic, or the war in Ukraine: these are just some examples of current societal challenges which create extreme levels of uncertainty for individuals, organisations, companies and policymakers worldwide. Despite the risks involved, all of these groups need to look to make effective decisions in … Making decisions in an uncertain world: bridging theory & practice