How can companies engage with stakeholders during political conflicts?
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In this video, Professor Susana ESPER speaks about research exploring how conflicts between governments affect the capacity of companies to engage with their stakeholders.
Companies do not operate in political vacuums. So, how do they build positive relations with their stakeholders – including customers or investors – when conflicts erupt between countries surrounding their operations?
Find out more in this video:
More information is also available in the paper “Engaging stakeholders during intergovernmental conflict: How political attributions shape stakeholder engagement,” in the Journal of Business Ethics( Susana Esper, IÉSEG School of Management, Luciano Barin-Cruz, HEC Montreal Jean-Pascal Gond, Bayes Business School).
Susana Esper is a Professor of Corporate Social Responsibility and Business Ethics at IÉSEG School of Management. She earned her Ph.D. in Management from HEC Montréal (Canada). She studies the gap between companies’ environmental “promises” and their concrete, operational practices. For example, she investigates how businesses operating in polluting industries face and cope with accusations of greenwashing from governments, citizens, and social movements. She also analyzes the role of managers in the implementation of sustainability strategies, and how managers are emotionally affected when they perceive that their companies do not practice what they preach.