Managers: when an employee brings a bad idea, should you turn it down with humor?

Is it really possible in a professional setting to use humor to defuse tense situations? The answer may surprise you. And may even make you laugh? Imagine this: One of your employees comes to you with an idea. They want to make some changes into one of your working procedures. Your employee is convinced their … Managers: when an employee brings a bad idea, should you turn it down with humor?