{"id":2754,"date":"2021-09-07T10:47:00","date_gmt":"2021-09-07T08:47:00","guid":{"rendered":"https:\/\/insights.ieseg.fr\/?p=2754"},"modified":"2024-03-19T17:56:32","modified_gmt":"2024-03-19T16:56:32","slug":"marketing-let-the-games-begin","status":"publish","type":"post","link":"https:\/\/insights.ieseg.fr\/en\/resource-center\/marketing-let-the-games-begin\/","title":{"rendered":"Change \u2013 \u201cMarketing: let the games begin\u201d by Thomas Leclercq"},"content":{"rendered":"\n<p>Theorized in the early 2010s, the concept of gamification has become widespread in the marketing field since 2015. With effects that remain to be demonstrated, explains Thomas Leclercq, professor at <a href=\"https:\/\/insights.ieseg.fr\/en\/about-ieseg\/\">I\u00c9SEG<\/a>.<\/p>\n\n\n\n<p>Whether you prefer the French equivalent of \u201cludification\u201d or choose the Anglicism, the definition of gamification does not change: \u201cthe process consists of exploiting the mechanisms of the game in other areas,\u201d says Thomas Leclercq.<\/p>\n\n\n\n<h2>Games, challenges, points systems<\/h2>\n\n\n\n<p>In marketing, it is used to engage the consumer to encourage certain behaviors, build loyalty or reinforce their belonging to a brand and its products or services.\u201d All kinds of fun techniques are used: points systems, badges, challenges, rewards, collective or individual challenges, levels and associated \u201cprivileges\u201d, 3D and augmented reality\u2026<\/p>\n\n\n\n<p><strong>Read the full article &#8220;Marketing: let the games begin&#8221; in the latest issue of our magazine for professionals \u201c<a href=\"https:\/\/issuu.com\/ieseg\/docs\/changemagazine-may2021-issue5\" target=\"_blank\" rel=\"noreferrer noopener\">Change \u2013 A new way of talking business<\/a>\u201c<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-issuu wp-block-embed-issuu\"><div class=\"wp-block-embed__wrapper\">\n<div data-url=\"https:\/\/issuu.com\/ieseg\/docs\/changemagazine-may2021-issue5\/12\" style=\"width: 1556px; height: 1000px;\" class=\"issuuembed\"><\/div><script type=\"text\/javascript\" src=\"\/\/e.issuu.com\/embed.js\" async=\"true\"><\/script>\n<\/div><\/figure>\n\n\n\n<p><em>Thomas Leclercq is a Professor in the domain of digital marketing and customer experience. He investigates how gamification, the use of game mechanisms in non-game contexts, may be used to improve customer experience and offer an inspiring journey. His research has applications in many industries such as retailing, innovation, banking, or healthcare services. Thomas has a Ph.D. in Management and Economy (from Louvain School of Management, Belgium) and has authored several papers in international journals. He also regularly advises managers on the implementation of gamification practices within companies.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Theorized in the early 2010s, the concept of gamification has become widespread in the marketing field since 2015. With effects that remain to be demonstrated, explains Thomas Leclercq, professor at I\u00c9SEG. Whether you prefer the French equivalent of \u201cludification\u201d or choose the Anglicism, the definition of gamification does not change: \u201cthe process consists of exploiting <a href=\"https:\/\/insights.ieseg.fr\/en\/resource-center\/marketing-let-the-games-begin\/\" class=\"more-link\">&#8230;<span class=\"screen-reader-text\">  Change \u2013 \u201cMarketing: let the games begin\u201d by Thomas Leclercq<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":3073,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[489],"tags":[369,286,335,368],"article-type":[12],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Marketing: let the games begin<\/title>\n<meta name=\"description\" content=\"Theorized in the early 2010s, the concept of gamification (and the use of games) has become widespread in the 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