{"id":2403,"date":"2022-08-23T17:25:00","date_gmt":"2022-08-23T15:25:00","guid":{"rendered":"https:\/\/insights.ieseg.fr\/?p=2403"},"modified":"2026-01-06T09:22:13","modified_gmt":"2026-01-06T08:22:13","slug":"trust-and-management-a-matter-of-balance","status":"publish","type":"post","link":"https:\/\/insights.ieseg.fr\/en\/resource-center\/management-society\/trust-and-management-a-matter-of-balance\/","title":{"rendered":"Change \u2013 \u00ab Trust and Management: a matter of balance \u00bb"},"content":{"rendered":"\n<p>With teleworking and the pandemic, the question of trust has never been more important than in recent months, with managers often finding themselves at a distance from their teams. But how do you build a relationship that cannot be regulated? The view of <a href=\"https:\/\/insights.ieseg.fr\/en\/resource-center\/expert\/felipe-guzman\/\">Felipe Guzman<\/a>, research professor in organisational behaviour at <a href=\"https:\/\/www.ieseg.fr\/en\/\">I\u00c9SEG<\/a>.<\/p>\n\n\n\n<h3><strong>Control and trust are often contrasted in the professional World. Are managers too distrustful of their teams?<\/strong><\/h3>\n\n\n\n<p>The problem of trust in business is as old as business itself. In 1916, when the French engineer Henry Fayol published his seminal work Administration Industrielle et G\u00e9n\u00e9rale, he was already pointing out the importance of ensuring that work is done well, while noting the potential dangers of excessive control. Excessive control of employees creates problems, too little control also creates problems &#8211; but different problems. So the issue of trust is a real one, not necessarily contemporary, and I\u2019m not sure that the need to control is greater today than it was a hundred years ago, even if technology has changed.<\/p>\n\n\n\n<p><strong>Read the full article here:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-issuu wp-block-embed-issuu\"><div class=\"wp-block-embed__wrapper\">\n<div data-url=\"https:\/\/issuu.com\/ieseg\/docs\/changemagazine-june2022-issue7\/6\" style=\"width: 1556px; height: 1000px;\" class=\"issuuembed\"><\/div><script type=\"text\/javascript\" src=\"\/\/e.issuu.com\/embed.js\" async=\"true\"><\/script>\n<\/div><\/figure>\n\n\n\n<p><a href=\"https:\/\/issuu.com\/ieseg\/docs\/changemagazine-june2022-issue7\">Download this Change Magazine issue!<\/a><\/p>\n\n\n<div class=\"information\">\r\n\t\t<div class=\"element\">\r\n\t\t<p class=\"title\"><\/p>\r\n\t\t<p>This magazine aims to be an information tool, thanks to the range of expertise of our professors and the informed opinions of our professional partners in relation to current themes. This tool aims to deliver ideas and reflections to its readers, in order to cultivate their daily lives and their perception of the challenges facing the companies of today and tomorrow.<\/p>\n<\/div>\r\n<\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>January 2026: Please note that Felipe Guzman no longer works at IESEG. This article\/video was published during his time at the School.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With teleworking and the pandemic, the question of trust has never been more important than in recent months, with managers often finding themselves at a distance from their teams. But how do you build a relationship that cannot be regulated? The view of Felipe Guzman, research professor in organisational behaviour at I\u00c9SEG. Control and trust <a href=\"https:\/\/insights.ieseg.fr\/en\/resource-center\/management-society\/trust-and-management-a-matter-of-balance\/\" class=\"more-link\">&#8230;<span class=\"screen-reader-text\">  Change \u2013 \u00ab Trust and Management: a matter of balance \u00bb<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":1883,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[488],"tags":[17,18,453,282],"article-type":[12],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Trust and Management: a matter of balance<\/title>\n<meta name=\"description\" content=\"With teleworking and the pandemic, the question of trust in management has never been more important than in recent months.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/insights.ieseg.fr\/en\/resource-center\/management-society\/trust-and-management-a-matter-of-balance\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Trust and Management: a matter of balance\" \/>\n<meta property=\"og:description\" content=\"With teleworking and the pandemic, the question of trust in management has never been more important than in recent months.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/insights.ieseg.fr\/en\/resource-center\/management-society\/trust-and-management-a-matter-of-balance\/\" \/>\n<meta property=\"og:site_name\" content=\"I\u00c9SEG Insights\" \/>\n<meta property=\"article:published_time\" content=\"2022-08-23T15:25:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-06T08:22:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/insights.ieseg.fr\/wp-content\/uploads\/2022\/08\/iStock-1325899588-1.jpg-1200px-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Andrew MILLER\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Andrew MILLER\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/insights.ieseg.fr\/en\/resource-center\/management-society\/trust-and-management-a-matter-of-balance\/\",\"url\":\"https:\/\/insights.ieseg.fr\/en\/resource-center\/management-society\/trust-and-management-a-matter-of-balance\/\",\"name\":\"Trust and Management: a matter of balance\",\"isPartOf\":{\"@id\":\"https:\/\/insights.ieseg.fr\/#website\"},\"datePublished\":\"2022-08-23T15:25:00+00:00\",\"dateModified\":\"2026-01-06T08:22:13+00:00\",\"author\":{\"@id\":\"https:\/\/insights.ieseg.fr\/#\/schema\/person\/3d9d5305d4471a7c4bf3fa7bda0d004f\"},\"description\":\"With teleworking and the pandemic, the question of trust in management has never been more important than in recent months.\",\"breadcrumb\":{\"@id\":\"https:\/\/insights.ieseg.fr\/en\/resource-center\/management-society\/trust-and-management-a-matter-of-balance\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/insights.ieseg.fr\/en\/resource-center\/management-society\/trust-and-management-a-matter-of-balance\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/insights.ieseg.fr\/en\/resource-center\/management-society\/trust-and-management-a-matter-of-balance\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"I\u00c9SEG Insights\",\"item\":\"https:\/\/insights.ieseg.fr\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Management &amp; 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