{"id":1799,"date":"2019-11-21T14:55:00","date_gmt":"2019-11-21T13:55:00","guid":{"rendered":"https:\/\/insights.ieseg.fr\/?p=1799"},"modified":"2024-03-13T10:45:45","modified_gmt":"2024-03-13T09:45:45","slug":"urban-mobility-lessons-from-paris-streets","status":"publish","type":"post","link":"https:\/\/insights.ieseg.fr\/en\/resource-center\/urban-mobility-lessons-from-paris-streets\/","title":{"rendered":"E-scooters, bikes and urban mobility: lessons from the&nbsp;streets of&nbsp;Paris"},"content":{"rendered":"\n<p>Mobility is a crucial challenge for global cities in the 21st&nbsp;century. The <a href=\"https:\/\/www.bbc.com\/news\/world-europe-50401308\" target=\"_blank\" rel=\"noreferrer noopener\">growing impact<\/a> and <a href=\"https:\/\/www.nytimes.com\/2019\/08\/08\/climate\/climate-change-food-supply.html\" target=\"_blank\" rel=\"noreferrer noopener\">immense risks<\/a> of climate change are becoming clearer every day, and cities are <a href=\"https:\/\/www.nytimes.com\/interactive\/2019\/10\/29\/climate\/coastal-cities-underwater.html\" target=\"_blank\" rel=\"noreferrer noopener\">on the front line<\/a>. Globally, transportation generates <a href=\"https:\/\/www.epa.gov\/ghgemissions\/global-greenhouse-gas-emissions-data\" target=\"_blank\" rel=\"noreferrer noopener\">14%&nbsp;of all greenhouse gases<\/a>, much of it for personal transportation.<\/p>\n\n\n\n<p>To reduce their carbon footprint and increase mobility options, many cities have been investing in <a href=\"https:\/\/ehp.niehs.nih.gov\/doi\/pdf\/10.1289\/EHP3754\" target=\"_blank\" rel=\"noreferrer noopener\">bike-share systems<\/a>. One of the largest is Paris\u2019s <a href=\"https:\/\/www.velib-metropole.fr\/en_GB\/discover\/service\" target=\"_blank\" rel=\"noreferrer noopener\">Velib\u2019<\/a>, with more than <a href=\"https:\/\/velib.philibert.info\/\" target=\"_blank\" rel=\"noreferrer noopener\">14,000&nbsp;bicycles<\/a>. Launched in&nbsp;2007, the system is built around docks \u2013 it\u2019s there that customers pick up and drop off bikes, and they also serve as recharging stations for electric models.<\/p>\n\n\n\n<p>Since 2017, a host of start-ups has emerged offering fleets of dockless bikes and electric scooters in cities around the world. The concept was simple: users downloaded an app and paid, grabbed a bike or scooter, and off they went, leaving it wherever they wanted after. Floating on an <a href=\"https:\/\/www.cnbc.com\/2019\/10\/03\/reuters-america-scooter-startup-bird-raises-275-million-in-latest-funding-round.html\" target=\"_blank\" rel=\"noreferrer noopener\">ocean of venture capital<\/a>, the firms took advantage of a <a href=\"https:\/\/www.vox.com\/2018\/8\/27\/17676670\/electric-scooter-rental-bird-lime-skip-spin-cities\" target=\"_blank\" rel=\"noreferrer noopener\">legal&nbsp;void<\/a> and distributed thousands of bicycles and scooters in cities large and small around the world.<\/p>\n\n\n\n<h2>Destination, the City of Light<\/h2>\n\n\n\n<p>For mobility start-ups, Paris offered an irresistible target. The region\u2019s population is more than 12&nbsp;million and it attracted approximately <a href=\"https:\/\/press.parisinfo.com\/news\/press-releases\/Paris-record-tourist-numbers-in-2017\" target=\"_blank\" rel=\"noreferrer noopener\">40&nbsp;million tourists in 2017<\/a>, each one a potential customer. For better or worse, the city\u2019s leadership initially took a hands-off approach to free-floating bikes and scooters and the result was predictable: <a href=\"https:\/\/www.forbes.com\/sites\/alexledsom\/2019\/09\/10\/e-scooter-havoc-across-french-cities-is-a-crackdown-needed\/\" target=\"_blank\" rel=\"noreferrer noopener\">chaos<\/a>.<\/p>\n\n\n\n<p>At the height the boom in the summer of 2019, more than a dozen firms were filling Paris streets with vehicles of all sorts. Not only was the free-for-all <a href=\"https:\/\/www.telegraph.co.uk\/news\/2019\/08\/12\/electric-scooter-victims-sue-paris-authorities-demand-end-anarchy\/\" target=\"_blank\" rel=\"noreferrer noopener\">bad for residents and visitors<\/a>, it was cruel to the start-ups themselves. E-scooters in particular proved to cost far more than they bring in over their <a href=\"https:\/\/qz.com\/1561654\/how-long-does-a-scooter-last-less-than-a-month-louisville-data-suggests\/\" target=\"_blank\" rel=\"noreferrer noopener\">extremely short lives<\/a> and the companies burned through their cash.<\/p>\n\n\n\n<p>The result was high turnover, with firms exiting the market almost as quickly as they entered. At least six Paris e-scooter operators have <a href=\"https:\/\/www.clubic.com\/mobilie-urbaine-electrique\/actualite-862650-trottinettes-electriques-6-12-operateurs-jettent-provisoirement-eponge-paris.html\" target=\"_blank\" rel=\"noreferrer noopener\">\u201csuspended operations\u201d<\/a> (read, given up), and that follows the departure of free-floating bikes from <a href=\"http:\/\/www.leparisien.fr\/info-paris-ile-de-france-oise\/transports\/les-velos-en-free-floating-ofo-mis-en-pause-a-paris-18-12-2018-7971831.php\" target=\"_blank\" rel=\"noreferrer noopener\">Gobee, Obike and&nbsp;Ofo<\/a>. The most recent victim is Coup, an affiliate of Bosch, which announced November 25 that it would suspend operations in Paris and Berlin because its electric-scooter service was <a href=\"http:\/\/www.leparisien.fr\/info-paris-ile-de-france-oise\/transports\/scooters-en-libre-service-l-operateur-coup-va-mettre-fin-a-ses-activites-a-paris-25-11-2019-8201487.php\" target=\"_blank\" rel=\"noreferrer noopener\">\u201ceconomically non-viable\u201d<\/a>.<\/p>\n\n\n\n<p>Despite the numerous failures and the city\u2019s demand that companies show <a href=\"https:\/\/www.lemonde.fr\/societe\/article\/2019\/08\/24\/trottinettes-electriques-en-attendant-les-regles_5502278_3224.html\" target=\"_blank\" rel=\"noreferrer noopener\">greater responsibility<\/a>, the venture-capital-driven optimism continues. Newer entrants such as Jump, Wind and Donkey Republic are all hoping to beat the dockless jinx, and more will certainly come. This makes Paris an interesting case study, where regulatory loopholes and brute capitalism meet, with the city\u2019s streets as the battlefield.<\/p>\n\n\n\n<h2>Easy come, easy go<\/h2>\n\n\n\n<p>A key puzzle is why the companies that were the first to arrive in Paris exited almost as quickly. Shouldn\u2019t they have had <a href=\"https:\/\/www.investopedia.com\/terms\/f\/firstmover.asp\" target=\"_blank\" rel=\"noreferrer noopener\">\u201cfirst-mover advantage\u201d<\/a>, allowing them to keep others at bay? Unfortunately, there were powerful economic realities at play in the micromobility space that made their reigns brief, and that will likely do away with many of the newer entrants as well.<\/p>\n\n\n\n<ul><li><strong>Low barriers to entry<\/strong>: When new firms enter an industry, there are often factors that protect existing operators \u2013 patents, deep pockets or regulations, for example. But all an e-mobility start-up needs are a modest amount of capital, a website and an app. Scooters are manufactured as cheaply as possible overseas, distributed in the targeted city, and from there it\u2019s up to users and teams of <a href=\"https:\/\/www.nytimes.com\/2019\/10\/25\/business\/lime-bird-scooters-rechargers.html\" target=\"_blank\" rel=\"noreferrer noopener\">freelance \u201cjuicers\u201d<\/a> to keep things moving. Operators can go wherever they deem attractive, and that\u2019s bad news for existing operators.<\/li><li><strong>Non-existent switching costs<\/strong>: When customers shift between, say, smartphones, there\u2019s often a cost in terms of money or time and effort. When it comes to e-scooters or dockless bikes, however, they\u2019re all nearly identical other than the logos. The same goes for the applications and the pricing \u2013 in Europe, the unlocking costs are generally 1 euro ($1.14) and the per-minute charges around 0.25 (30 cents). So other than the time spent installing an app, there is no reason for customers to be loyal to any one operator.<\/li><li><strong>Abundant substitutes<\/strong>: Today most urban centres offer a wealth of options for solving the <a href=\"https:\/\/www.investopedia.com\/terms\/l\/lastmile.asp\" target=\"_blank\" rel=\"noreferrer noopener\">last-mile problem<\/a>. First among these are <a href=\"https:\/\/www.bikesharingmap.com\" target=\"_blank\" rel=\"noreferrer noopener\">bike-share systems<\/a>, which are often city-supported, with dedicated maintenance teams and docks that automatically recharge electric models. Other options include mass transportation, taxis, ride-sharing services, a personal bike, scooter or hoverboard, and the list goes on. Indeed, a <a href=\"http:\/\/transports.blog.lemonde.fr\/2019\/06\/06\/enquete-inedite-utilisateurs-trottinettes-electriques\/\" target=\"_blank\" rel=\"noreferrer noopener\">June&nbsp;2019&nbsp;survey<\/a> of Paris e-scooter users revealed that 47% would have simply walked if one hadn\u2019t been available.<\/li><li><strong>Misaligned interests<\/strong>: E-mobility operators have the benefit of being untethered by fixed infrastructure, but that also creates a situation where riders and \u201cjuicers\u201d are the de&nbsp;facto service providers. This creates <a href=\"https:\/\/www.oxford-review.com\/oxford-review-encyclopaedia-terms\/distributed-agency-definition-application\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u201cdistributed agency\u201d problems<\/a>, where these individuals\u2019 interests may not align with those of the firms \u2013 for example, users can drop scooters in locations they\u2019re unlikely to be rented or even <a href=\"https:\/\/laist.com\/2019\/06\/13\/bird_graveyard_scooter_instagram_q_and_a.php\" target=\"_blank\" rel=\"noreferrer noopener\">destroy&nbsp;them<\/a>.<\/li><\/ul>\n\n\n\n<h2>Not so green after all<\/h2>\n\n\n\n<p>Beyond these cruel economic realities, the business model currently used by operators of dockless e-scooters and bikes imposes a range of <a href=\"https:\/\/www.investopedia.com\/terms\/e\/externality.asp\" target=\"_blank\" rel=\"noreferrer noopener\">negative externalities<\/a>, which are costs imposed on those not directly involved in a transaction between two parties \u2013 an e-scooter left sprawling after being used is a simple example. Cities find themselves stuck with having to impose order, discard broken vehicles, and sort out accidents, minor and <a href=\"https:\/\/www.theguardian.com\/uk-news\/2019\/jul\/13\/tv-presenter-emily-hartridge-dies-in-scooter-crash\" target=\"_blank\" rel=\"noreferrer noopener\">sometimes&nbsp;fatal<\/a>.<\/p>\n\n\n\n<p>And while e-scooters are often promoted as a \u201cgreen\u201d mode of transportation, research indicates that, as a whole, dockless systems have <a href=\"https:\/\/iopscience.iop.org\/article\/10.1088\/1748-9326\/ab2da8\" target=\"_blank\" rel=\"noreferrer noopener\">high environmental costs<\/a>. In <a href=\"https:\/\/chesterenergyandpolicy.com\/2019\/01\/28\/its-a-bird-its-a-lime-its-dockless-scooters-but-can-these-electric-powered-mobility-options-be-considered-sustainable-using-life-cycle-analysis\/\" target=\"_blank\" rel=\"noreferrer noopener\">some&nbsp;scenarios<\/a>, their per-kilometre lifetime carbon emissions that are comparable to those of midsize gas-powered cars.<\/p>\n\n\n\n<p>Scooter companies and users don\u2019t pay these external costs, but they <a href=\"https:\/\/www.lesnumeriques.com\/trottinette-electrique\/dott-en-veut-a-bird-lime-responsables-desamour-trottinettes-n88947.html\" target=\"_blank\" rel=\"noreferrer noopener\">damage the firms\u2019 public image<\/a> and that\u2019s no small matter in a battle for a market that has a wealth of competitors and <a href=\"https:\/\/qz.com\/1561654\/how-long-does-a-scooter-last-less-than-a-month-louisville-data-suggests\/\" target=\"_blank\" rel=\"noreferrer noopener\">non-existent margins<\/a>.<\/p>\n\n\n\n<h2>Some hope on battlefield<\/h2>\n\n\n\n<p>All this makes the situation ominous for any current operator of dockless e-mobility services, and enormously complicate the task of any start-up wishing to launch a competing service. A few of the possibilities:<\/p>\n\n\n\n<ul><li>New and ideally patented innovations can differentiate what are essentially interchangeable services and thereafter create entry barriers \u2013 say, scooters with markedly superior battery performance or unique safety features. For example, <a href=\"https:\/\/www.intelligenttransport.com\/transport-news\/90161\/wind-unveils-new-e-scooter-with-industry-first-swappable-battery\/\" target=\"_blank\" rel=\"noreferrer noopener\">Wind<\/a> recently introduced scooters with swappable batteries that speed recharging.<\/li><li>Interconnection of related services (or <a href=\"https:\/\/www.investopedia.com\/terms\/e\/economiesofscope.asp\" target=\"_blank\" rel=\"noreferrer noopener\">economies of&nbsp;scope<\/a>). Uber has started offering electric bikes and scooters through the same app that allows customers to call a car ride or order food. In a sense, Paris has long used the same all-in-once approach, connecting the city\u2019s regional rail and metro with the Velib\u2019 bike-sharing system through the same <a href=\"http:\/\/www.navigo.fr\/\" target=\"_blank\" rel=\"noreferrer noopener\">Navigo&nbsp;card<\/a>.<\/li><li>Complementary partnerships. <a href=\"https:\/\/www.li.me\/second-street\/lime-google-maps-integration-expands-over-80-new-cities\" target=\"_blank\" rel=\"noreferrer noopener\">Lime<\/a> is now available on Google Maps, increasing the odds that it will be chosen by those looking for the best available routes.<\/li><li>Change the value propositions and service delivery to create a <a href=\"https:\/\/blogs.lse.ac.uk\/businessreview\/2019\/09\/24\/how-digital-businesses-can-leverage-the-high-cost-for-consumers-to-switch-platforms\/\" target=\"_blank\" rel=\"noreferrer noopener\">lock-in effect<\/a>. For example, firms could target corporate customers or rent for longer periods, something Bird has introduced in select cities. This has the advantage for operators of making customers responsible for charging and could theoretically cause them to behave more responsibly.<\/li><li>Negotiate contracts. Many cities have effectively banned scooters, including New&nbsp;York and London, but that also creates an opportunity a firm can obtain an official contract. That\u2019s what happened in San Francisco, and while fleet sizes remain <a href=\"https:\/\/sf.curbed.com\/2019\/10\/15\/20915198\/san-francisco-e-scooter-electronic-escooter-scooters-sf\" target=\"_blank\" rel=\"noreferrer noopener\">strictly controlled<\/a>, for operators it\u2019s better than being driven out of business in an all-for-none brawl.<\/li><\/ul>\n\n\n\n<h2>No easy answers<\/h2>\n\n\n\n<p>It\u2019s hard to predict how the e-mobility industry will evolve, but the low entry barriers, non-existent switching costs, abundant substitutes, distributed agency problems, and negative externalities will not disappear anytime soon. That makes it supremely difficult for any one operator to remain in place, much less dominate a market.<\/p>\n\n\n\n<p>Worse, because there are no barriers to entry, new firms can show up overnight, a fresh threat to those that had managed to survive up to that point. While some companies are trying to counter some of these adverse conditions, the headwinds are stiff and the story so far is anything but reassuring.<\/p>\n\n\n\n<p>So which start-up will win the urban mobility battle? Quite possibly, none of the above.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><em>The origin of this text and its main arguments gained from insightful conversations with <a href=\"https:\/\/www.emlv.fr\/en\/team\/dan-prudhomme\/\">Professor Dan&nbsp;Prud&#8217;Homme<\/a> (EMLV&nbsp;Business School). <a href=\"https:\/\/theconversation.com\/profiles\/leighton-kille-173484\/\">Leighton&nbsp;Kille<\/a> of The&nbsp;Conversation France contributed examples, resources and photographs, and edited the text for clarity<\/em>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>This article is republished from <a href=\"https:\/\/theconversation.com\" target=\"_blank\" rel=\"noreferrer noopener\">The Conversation<\/a> under a Creative Commons license. Read the <a href=\"https:\/\/theconversation.com\/e-scooters-bikes-and-urban-mobility-lessons-from-the-streets-of-paris-125619\" target=\"_blank\" rel=\"noreferrer noopener\">original article<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mobility is a crucial challenge for global cities in the 21st&nbsp;century. The growing impact and immense risks of climate change are becoming clearer every day, and cities are on the front line. Globally, transportation generates 14%&nbsp;of all greenhouse gases, much of it for personal transportation. To reduce their carbon footprint and increase mobility options, many <a href=\"https:\/\/insights.ieseg.fr\/en\/resource-center\/urban-mobility-lessons-from-paris-streets\/\" class=\"more-link\">&#8230;<span class=\"screen-reader-text\">  E-scooters, bikes and urban mobility: lessons from the&nbsp;streets of&nbsp;Paris<\/span><\/a><\/p>\n","protected":false},"author":5,"featured_media":1801,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[485],"tags":[456,372,393,436,451],"article-type":[12],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>E-scooters, bikes and urban mobility: lessons from Paris<\/title>\n<meta name=\"description\" content=\"Mobility is a crucial challenge for global cities in the 21st century. 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